Medicexam

Privacy Policy

Effective Date: April 16, 2026

Medicexams ("we", "our", or "us"), a US-based service provider, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect your information when you use our website and services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and other details you provide during registration.
  • Usage Data: Information about how you interact with our platform, including pages visited and actions taken.
  • Device Information: IP address, browser type, operating system, and device identifiers.
2. How We Use Your Information

We use your data to:

  • Provide and maintain our services
  • Personalize user experience
  • Communicate updates, notifications, and support messages
  • Improve functionality and performance
  • Ensure security and prevent fraud
3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your data based on:

  • Your consent
  • Performance of a contract
  • Legal obligations
  • Legitimate business interests
4. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

  • Trusted service providers (hosting, analytics, email services)
  • Legal authorities if required by law
5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes described in this policy:

  • Account data is retained while your account is active
  • After account deletion, data may be retained for up to 30–90 days for backup, fraud prevention, and legal compliance
  • Some data may be retained longer if required by applicable law
6. Data Deletion

You have the right to request deletion of your personal data.

  • You can request deletion by emailing support@medicexams.com
  • If available, you may also delete your account directly from within the app
  • We process deletion requests within 7–30 days, unless retention is required for legal or security reasons
7. Your Rights (GDPR)

If you are located in the EEA, you have the right to:

  • Access your personal data
  • Correct inaccurate or incomplete data
  • Request deletion of your data
  • Restrict or object to processing
  • Request data portability
8. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or disclosure.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience, analyze usage, and improve our services.

10. Third-Party Services

Our services may use third-party providers, including:

  • Google Sign-In (OAuth): When you sign in using Google, we may access your basic profile information such as your name and email address. This information is used strictly for authentication and account management. We do not access additional Google account data without your explicit consent.
  • Analytics services
  • Cloud hosting providers

These third parties process your data in accordance with their own privacy policies.

11. International Data Transfers

Your information may be transferred to and stored on servers located outside your country. We take appropriate safeguards to ensure your data remains protected in accordance with this policy.

12. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal data from children.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

14. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the right to:

  • Request disclosure of the personal data we collect about you
  • Request deletion of your personal data
  • Request correction of inaccurate personal data
  • Opt-out of the sale of personal data (we do not sell personal data)

You may exercise these rights by contacting us at support@medicexams.com.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us at:

Email: support@medicexams.com

By using our services, you agree to this Privacy Policy.